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Journal
IEEE Consumer Electronics Magazine
Year of Publication
2024
Status
Published
DOI
10.1109/MCE.2024.3485257
URL
https://www.researchgate.net/publication/385065063_Is_ChatGPT_Trustworthy_Enough_A_Review#fullTextFileContent
PDF File
Abstract

ChatGPT, as an advanced model that seamlessly integrates into diverse digital interactions,
shows great potential to enhance the performance of consumer technology and reshape its
landscape. The critical question of its trustworthiness and associated challenges becomes
increasingly prominent. However, the literature still lacks a thorough review to study its trust. This
comprehensive review explores whether ChatGPT is trustworthy enough by navigating the
multifaceted realm of large language models, placing a significant focus on its exemplar model,
ChatGPT. Our exploration traverses the complex interplay of factors impacting user trust, including
trust in ChatGPT itself and trust in its utilization and dissemination. By delving into insightful
perspectives on the ChatGPT trustworthiness regarding a set of evaluation criteria including
fundamental properties, subjective properties, security and privacy, we find that ChatGPT is far from
trustworthy based on related literature review. This paper sheds light on the weakness of ChatGPT
trust and provides the trajectory of future development in the realm of large language models

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