TY - JOUR AU - Godlove Kuaban AU - Rakesh Kumar AU - Bhavneet Soodan AU - Piotr Czekalski BT - IEEE Access DO - 10.1109/ACCESS.2020.3024259 LA - eng PY - 2020 EP - 169623–169639 T2 - IEEE Access TI - A Multi-Server Queuing Model With Balking and Correlated Reneging With Application in Health Care Management VL - 8 ER -