%0 Journal Article
%B International Journal of Services, Economics and Management
%D 2024
%G eng
%N 3
%R 10.1504/IJSEM.2024.138336
%T Performance and Cost Evaluation of an Adaptive Queuing System with Customer Reneging and Retention: Steady-state and Transient Analysis
%V 15
%8 01/05/2024
%& pp 254-272